Privacy policy

Information you provide

When you contact us or submit a service request, we may receive your name, contact details, pickup and delivery information, service details, and any photos or instructions you choose to provide. We use this information to review your request, prepare a quote, communicate with you, and coordinate the requested work.

Messages and service records

We keep communications and records related to requests, quotes, approvals, payments, and services to manage the work and maintain business records. Text or email messages about a request are subject to the choices and consent collected in the request process. You can contact us about your communications preferences.

Mobile numbers and text message consent

RGR does not sell, rent, or share customers' mobile phone numbers or SMS opt-in and consent data with third parties or affiliates for their own marketing or promotional purposes.

Service providers we use may process your information only as needed to provide communications, payment, or service operations on RGR's behalf — not for their own marketing or promotional purposes.

Access and sharing

Authorized RGR personnel use the information to handle your request and service. Information may be processed by service providers needed for communications, payment, and operation of the service. We do not publish customer requests, addresses, photos, or job records on this site.

Questions

For questions about your information or to request a correction, contact info@rgrgroupmanagement.com or +1 856-449-1466.